Subject: Ticket Assigned - Conversation with mohammad adil
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 06:23:17 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad adil mohammad adil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad adil Bot:  Hi Mohammad Adil ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0582752721            10:08 AM, 30th Dec                     mohammad adil                    Waiting           10:09 AM, 30th Dec                   Yahya                   Hi Mohammad, Thank you for contacting us. How may I help you?           10:09 AM, 30th Dec                     mohammad adil                    For a call from center point agent           10:09 AM, 30th Dec                     mohammad adil                    I tried to return some stuff           10:09 AM, 30th Dec                     mohammad adil                    But since 10 its showing return under process           10:10 AM, 30th Dec                     mohammad adil                    But no one till now came to pick up my stuff           10:10 AM, 30th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           10:11 AM, 30th Dec                   Yahya                   Are you still with us???           10:12 AM, 30th Dec                     mohammad adil                    Yes           10:13 AM, 30th Dec                     mohammad adil                    #6527168618           10:14 AM, 30th Dec                     mohammad adil                    I am very upset this time with the service           10:14 AM, 30th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           10:16 AM, 30th Dec                   Yahya                   We would like to inform you that theorder number which you sent isnot working on the system kindly provide us the correct order number           10:20 AM, 30th Dec                   Yahya                   Are you still with us???           10:23 AM, 30th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:23 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1936262