Subject: Ticket Assigned - Conversation with niraj thapa
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 05:42:33 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with niraj thapa niraj thapa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  niraj thapa Bot:  Hi Niraj Thapa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  4525077813 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer
 :  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097455812523            09:27 AM, 30th Dec                   Yahya                   Hi Niraj, Thank you for contacting us. How may I help you?           09:28 AM, 30th Dec                     niraj thapa                    Can i know when my order gets delivered           09:29 AM, 30th Dec                     niraj thapa                    Day and time           09:29 AM, 30th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           09:31 AM, 30th Dec                     niraj thapa                    4525088713           09:32 AM, 30th Dec                     niraj thapa                    Sorry           09:32 AM, 30th Dec                     niraj thapa                    4525077813           09:33 AM, 30th Dec                   Ya
 hya                   We would like to inform you that the order number which you sent is not working           09:33 AM, 30th Dec                     niraj thapa                    4525077813           09:33 AM, 30th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:34 AM, 30th Dec                     niraj thapa                    Oks           09:34 AM, 30th Dec                   Yahya                   We would like to inform you that as we can see that your order has been shipped and its on the way to you           09:37 AM, 30th Dec                   Yahya                   kindly give a response to the courier team when they are going to contact you for delivery           09:37 AM, 30th Dec                     niraj thapa                    When day & time           09:37 AM, 30th Dec                     niraj thapa                    Contact number           09:38 AM, 30th Dec                
      niraj thapa                    Plz           09:38 AM, 30th Dec                   Yahya                   kindly the courier team going to contact you before  the time off delivery           09:39 AM, 30th Dec                     niraj thapa                    Ok           09:39 AM, 30th Dec                   Yahya                   have a great day           09:40 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1936159