Subject: Ticket Assigned - Conversation with hafsa
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 30 Dec 2020 03:14:56 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hafsa hafsa                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hafsa Bot:  Hi Hafsa ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9625100675 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506330541            07:07 AM, 30th Dec      
                hafsa                    Ok           07:08 AM, 30th Dec                   Yahya                   Hi Hafsa, Thank you for contacting us. How may I help you?           07:08 AM, 30th Dec                   Yahya                   Are you still with us???           07:10 AM, 30th Dec                     hafsa                    Yes           07:10 AM, 30th Dec                     hafsa                    I want to know my order           07:10 AM, 30th Dec                     hafsa                    Its for collecting           07:11 AM, 30th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           07:11 AM, 30th Dec                     hafsa                    9625100675           07:11 AM, 30th Dec                     hafsa                    How long it will take?           07:11 AM, 30th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the in
 formation.           07:12 AM, 30th Dec                     hafsa                    Ok           07:12 AM, 30th Dec                   Yahya                   We would like to inform you that as we can see that th order has been shipped and its on the way to the store so the team of the store will contact you for collection when the order deliver to the store           07:13 AM, 30th Dec                     hafsa                    I see           07:14 AM, 30th Dec                     hafsa                    Ok thank you           07:14 AM, 30th Dec                   Yahya                   have  a great day           07:14 AM, 30th Dec                     hafsa                    Same to you           07:14 AM, 30th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1935985