Subject: Ticket Assigned - Conversation with cinta
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Dec 2020 05:40:05 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with cinta cinta                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  cinta Bot:  Hi Cinta ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9624706926 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0501459032            09:32 AM, 28th Dec  
                    cinta                    Just please let me know if I can collect my item today           09:33 AM, 28th Dec                     cinta                    in city center Sharjah           09:33 AM, 28th Dec                   Yahya                   Hi Cinta, Thank you for contacting us. How may I help you?           09:33 AM, 28th Dec                     cinta                    Hello Good morning Yahya           09:34 AM, 28th Dec                     cinta                    just need to check           09:34 AM, 28th Dec                     cinta                    if possible today I can collect my item in Sharjah city center           09:34 AM, 28th Dec                     cinta                    since I will pass by the area today           09:34 AM, 28th Dec                     cinta                    thank you           09:35 AM, 28th Dec                   Yahya                   Could you please share your order id so that I can assist you further.       
     09:35 AM, 28th Dec                     cinta                    9624706926           09:35 AM, 28th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:36 AM, 28th Dec                     cinta                    sure I will wait           09:37 AM, 28th Dec                   Yahya                   We would like to inform you that as we can see that your order has been placed yesterday so it will take one day more to be deliver to the store           09:39 AM, 28th Dec                   Yahya                   and the team of the store will contact you on the time of collection           09:39 AM, 28th Dec                     cinta                    so by tomorrow I can collect?           09:39 AM, 28th Dec                     cinta                    Ok then thanks           09:39 AM, 28th Dec                   Yahya                   have a great day           09:39 AM, 28th Dec                
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