Subject: Ticket Assigned - Conversation with tousif
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Dec 2020 07:38:37 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tousif tousif                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tousif Bot:  Hi Tousif ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096599794181            11:31 AM, 27th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           11:32 AM, 27th Dec                     tousif                    Hi           11:32 AM, 27th Dec                     tousif                    Where there is no Farwaniya for delivery           11:33 AM, 27th Dec                     tousif                    In your application centerpoint           11:35 AM, 27th Dec                   Yahya                   How may I help you?           11:35 AM, 27th Dec                     tousif                    I can't find Farwaniya for delivery           11:36 AM, 27th Dec                   Yahya                   kindly reomve the app and return it again           11:36 AM, 27th Dec                   Yahya                   have a great day           11:38 AM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1923608