Subject: Ticket Assigned - Conversation with swati
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Dec 2020 06:55:18 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with swati swati                    Bot:  Hi again! Bot:  Please enter your name Customer:  swati Bot:  Hi Swati ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:43 AM, 27th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           10:46 AM, 27th Dec                     swati                    Hi, i want yo know that if i place order by choosing 14 days payment option then how the return policy will work           10:46 AM, 27th Dec                     swati                    ??           10:48 AM, 27th Dec                   Yahya                   We would like to inform you that the return policy would be 14 days           10:49 AM, 27th Dec                     swati                    I want to know if i opt the option for 14days payment and if i want to return any product then ithe return policy will be same?           10:51 AM, 27th Dec                   Yahya                   yes it will be the same           10:52 AM, 27th Dec                     swati                    Ok thank you           10:53 AM, 27th Dec                   Yahya                   have a great day           10:55 AM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1923418