Subject: Ticket Assigned - Conversation with juhi gandhi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Dec 2020 04:30:59 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with juhi gandhi juhi gandhi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  juhi gandhi Bot:  Hi Juhi Gandhi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966599721057            08:21 AM, 27th Dec                     juhi gandhi                    Ok           08:21 AM, 27th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           08:22 AM, 27th Dec                     juhi gandhi                    How can i cancle my return request?           08:22 AM, 27th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           08:24 AM, 27th Dec                     juhi gandhi                    Or.. Already i done my order return request online.. But i wnt to replace order.. Bcz size problem..           08:24 AM, 27th Dec                     juhi gandhi                    SD000817487           08:25 AM, 27th Dec                   Yahya                   please provide us the order number not tracking  to do the needful           08:26 AM, 27th Dec                   Yahya                   Are you still with us???           08:28 AM, 27th Dec                     juhi gandhi                    #6257303590           08:28 AM, 27th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           08:28 AM, 27th Dec                     juhi gandhi                    Ok           08:29 AM, 27th Dec                   Yahya                   We would like to inform you that we already delete the return request now you can go to the nearest store for return           08:29 AM, 27th Dec                     juhi gandhi                    Ok.. Thank you           08:30 AM, 27th Dec                   Yahya                   have a great day           08:30 AM, 27th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1923109