Subject: Ticket Assigned - Conversation with hello
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 26 Dec 2020 09:45:28 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello hello                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello Bot:  Hi Hello ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9624279179 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0506453857            01:37 PM, 26th Dec                   Yahya    
                Hi, Thank you for contacting us. How may I help you?           01:38 PM, 26th Dec                     hello                    Still robot???           01:38 PM, 26th Dec                   Yahya                   this is yahya  How may I help you?           01:38 PM, 26th Dec                     hello                    Yes yahya           01:38 PM, 26th Dec                     hello                    Check my order something cancelled why and still payment ia same???           01:39 PM, 26th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           01:41 PM, 26th Dec                   Yahya                   Are you still with us???           01:43 PM, 26th Dec                   Yahya                   Sorry, we would like to inform you that after verifying the order, we found out that one item has been canceled for reasons related to quality, and in order not to be disturbed by the product, it has
  been canceled           01:44 PM, 26th Dec                   Yahya                   have  a  great day           01:45 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1920181