Subject: Ticket Assigned - Conversation with bojena
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 26 Dec 2020 09:43:43 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bojena bojena                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bojena Bot:  Hi Bojena ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6256923054 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0565996145            01:36 PM, 26th Dec           
         Yahya                   Hi, Thank you for contacting us. How may I help you?           01:36 PM, 26th Dec                     bojena                    I just recieved my order but there is an item is missing !!!           01:37 PM, 26th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           01:38 PM, 26th Dec                     bojena                    I bought a kid's suit (shirt and short)  I only recieced a shirt with no shorts           01:38 PM, 26th Dec                     bojena                    6256923054           01:38 PM, 26th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           01:39 PM, 26th Dec                     bojena                    Ok           01:39 PM, 26th Dec                   Yahya                   We would like to inform you that as we can see that the order has been shipped completly kindly pr
 ovide us 6 hrs to get updation on the system           01:41 PM, 26th Dec                   Yahya                   do you have any other query ???           01:41 PM, 26th Dec                     bojena                    So what should I do now?           01:42 PM, 26th Dec                     bojena                    Contact you after 6 hours?           01:42 PM, 26th Dec                   Yahya                   yes you can contact us after 6 hrs           01:42 PM, 26th Dec                     bojena                    OK I will do           01:43 PM, 26th Dec                     bojena                    Thank you           01:43 PM, 26th Dec                   Yahya                   have a great day           01:43 PM, 26th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1920177