Subject: Ticket Assigned - Conversation with sarmesh
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Dec 2020 06:38:21 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sarmesh sarmesh                    Bot:  Hi again! Bot:  Please enter your name Customer:  sarmesh Bot:  Hi Sarmesh ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9623081749 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:29 AM, 25th Dec                   Yahya                   Hi Sarmesh, Thank you for contacting us. How may I help you?           10:30 AM, 25th Dec    
                  sarmesh                    I already escalated to u           10:31 AM, 25th Dec                     sarmesh                    Hi I ordered 2 sweaters in 19th dec 20 still not received 9623081749           10:31 AM, 25th Dec                     sarmesh                    I want solution Today or cancel my order and refund           10:31 AM, 25th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           10:32 AM, 25th Dec                   Yahya                   We would like to inform you that we already escalated your case to the concern team and it will deliver to you soon           10:35 AM, 25th Dec                   Yahya                   kindly provide us sometime to do the needful           10:36 AM, 25th Dec                   Yahya                   Are you still with us???           10:36 AM, 25th Dec                   Yahya                   As we have not received a response, thi
 s chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:38 AM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1916895