Subject: Ticket Assigned - Conversation with maitha
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Dec 2020 06:34:57 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maitha maitha                    Bot:  Hi again! Bot:  Please enter your name Customer:  maitha Bot:  Hi Maitha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9623621769 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568897799            10:24 AM, 25th Dec     
                 maitha                    Ok           10:24 AM, 25th Dec                   Yahya                   Hi Maitha, Thank you for contacting us. How may I help you?           10:28 AM, 25th Dec                     maitha                    I am waiting for my order and its late           10:29 AM, 25th Dec                     maitha                    This happens to me the first time           10:29 AM, 25th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           10:29 AM, 25th Dec                     maitha                    Its only need to be believed           10:29 AM, 25th Dec                     maitha                    9623621769           10:29 AM, 25th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           10:30 AM, 25th Dec                     maitha                    Ok           10:30 AM, 25th Dec              
      Yahya                   We would like to inform you that As we can see that the order on the way for delivery kindly response the courier team when they call you for collection           10:32 AM, 25th Dec                     maitha                    It will be delivered today?           10:32 AM, 25th Dec                     maitha                    Hello!           10:33 AM, 25th Dec                   Yahya                   yes it will deliver tody           10:34 AM, 25th Dec                   Yahya                   do you have any other query ???           10:34 AM, 25th Dec                     maitha                    No thx           10:34 AM, 25th Dec                   Yahya                   have a great day           10:34 AM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1916888