Subject: Ticket Assigned - Conversation with iroshini
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Dec 2020 04:33:25 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with iroshini iroshini                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  iroshini Bot:  Hi Iroshini ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4524141578 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097455456210            08:22 AM, 25th Dec             
         iroshini                    Okay           08:22 AM, 25th Dec                     iroshini                    Hi           08:23 AM, 25th Dec                   Yahya                   Hi Iroshini, Thank you for contacting us. How may I help you?           08:23 AM, 25th Dec                     iroshini                    Yes           08:23 AM, 25th Dec                     iroshini                    4524141578           08:23 AM, 25th Dec                     iroshini                    I have 2 orders           08:23 AM, 25th Dec                     iroshini                    I have only one order number           08:24 AM, 25th Dec                     iroshini                    Can you plse tell me when i can receive my two orders           08:24 AM, 25th Dec                     iroshini                    Thank u           08:24 AM, 25th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           08:
 24 AM, 25th Dec                     iroshini                    4524137251           08:25 AM, 25th Dec                     iroshini                    This is my other order number           08:25 AM, 25th Dec                     iroshini                    4524141578,  and  4524137251           08:26 AM, 25th Dec                   Yahya                   We would like to inform you that as we can see that you have  placed your order on 24.12 so it needs 2-3 days to be deliver to you           08:26 AM, 25th Dec                     iroshini                    Is it confirmed rite?           08:27 AM, 25th Dec                     iroshini                    Just wanted to know that my order is ready and confirmed...because first time i ordered online with centerpoint           08:27 AM, 25th Dec                     iroshini                    I dont have any idea how the process goes?           08:28 AM, 25th Dec                     iroshini                    Both orders are confir
 med ?           08:28 AM, 25th Dec                     iroshini                    4524141578, and 4524137251           08:29 AM, 25th Dec                     iroshini                    Are u there           08:30 AM, 25th Dec                     iroshini                    Just confirm plse           08:30 AM, 25th Dec                   Yahya                   Please accept our apologise for inconvenience caused.           08:31 AM, 25th Dec                   Yahya                   We would like to inform you that both order are conformed kindly response the courier team when they contact you for delivery           08:32 AM, 25th Dec                   Yahya                   do you have any other query ???           08:32 AM, 25th Dec                     iroshini                    Okay           08:32 AM, 25th Dec                     iroshini                    Thank u           08:32 AM, 25th Dec                     iroshini                    Thats all           08:32 AM, 25th
  Dec                   Yahya                   have a great day           08:33 AM, 25th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1916798