Subject: Ticket Assigned - Conversation with bushirah
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Dec 2020 02:45:00 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bushirah bushirah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bushirah Bot:  Hi Bushirah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6257804653 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0559203393            06:37 AM, 25th Dec 
                   Yahya                   Hi Bushirah, Thank you for contacting us. How may I help you?           06:39 AM, 25th Dec                     bushirah                    Pls, i want to cancel the order           06:40 AM, 25th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           06:40 AM, 25th Dec                     bushirah                    6257804653           06:40 AM, 25th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           06:41 AM, 25th Dec                   Yahya                   We would like to inform you that we have cancelled the order sueccessfully           06:43 AM, 25th Dec                   Yahya                   do you have any other query ???           06:43 AM, 25th Dec                   Yahya                   have a great day           06:44 AM, 25th Dec                                          V
 iew conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1916749