Subject: Ticket Assigned - Conversation with moid ansari
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 24 Dec 2020 07:52:50 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with moid ansari moid ansari                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  moid ansari Bot:  Hi Moid Ansari ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6253706712 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0594706065            11:42 
 AM, 24th Dec                     moid ansari                    Ok           11:43 AM, 24th Dec                   Yahya                   Hi Moid, Thank you for contacting us. How may I help you?           11:43 AM, 24th Dec                     moid ansari                    Hello sir           11:43 AM, 24th Dec                     moid ansari                    May I know when my parcel will be delivered to me           11:44 AM, 24th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           11:44 AM, 24th Dec                     moid ansari                    625370671           11:45 AM, 24th Dec                   Yahya                   please provide us hte correct order number           11:46 AM, 24th Dec                     moid ansari                    6253706712           11:46 AM, 24th Dec                   Yahya                   We would like to inform you that after verifying the matter, it became cl
 ear to us that the shipping team tried to reach you to deliver the order, but did not find any response.           11:47 AM, 24th Dec                     moid ansari                    So now what should I do           11:48 AM, 24th Dec                     moid ansari                    I was in riyadh for one week           11:48 AM, 24th Dec                   Yahya                   kindly place a new order           11:49 AM, 24th Dec                   Yahya                   do you have any other query ???           11:50 AM, 24th Dec                   Yahya                   Do you have any other questions that I can help you with?           11:51 AM, 24th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:51 AM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.
 freshdesk.com/helpdesk/tickets/1913537