Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 24 Dec 2020 04:19:35 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:05 AM, 24th Dec                     hi                    Ok           08:06 AM, 24th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           08:06 AM, 24th Dec                     hi                    9620186426           08:07 AM, 24th Dec                   Yahya                   How may I help you?           08:07 AM, 24th Dec                     hi                    Boss your saying last chat your return team tried to contact me           08:07 AM, 24th Dec                     hi                    But I didn't get any call or notification           08:07 AM, 24th Dec                   Yahya                   We would like to inform you that we will make a new return request for you to make the courier team to contact you soon           08:08 AM, 24th Dec                     hi                    Ask your return team which day try to contact me           08:09 AM, 24th Dec                   Yahya                   We would like to inform you that wecreated new return request sueccssfully           08:09 AM, 24th Dec                     hi                    Boss           08:09 AM, 24th Dec                   Yahya                   kindly give a response to the courier while they contact you for collection           08:10 AM, 24th Dec                   Yahya                   do you have any other query ???           08:10 AM, 24th Dec                     hi                    Ok am return this r shirt..again am ordering same t shirt again ...may be 4 th gain current order ..your side delivery wrong t shirt clr           08:10 AM, 24th Dec                     hi                    I hope           08:11 AM, 24th Dec                     hi                    My request           08:11 AM, 24th Dec                   Yahya                   Please accept our apologise for inconvenience caused.           08:11 AM, 24th Dec                     hi                    Am returning the t shirt...again order perius am order same colour again           08:11 AM, 24th Dec                     hi                    So this time also your side delivery wrong color or not           08:12 AM, 24th Dec                   Yahya                   this is first case we found the same issue repeat with           08:12 AM, 24th Dec                     hi                    So tell me           08:12 AM, 24th Dec                   Yahya                   Thank you for contacting us and giving us the opportunity to serve you.  We are very sorry and apologize for the troubles we caused. These are not our services that we provide to our dear customers, and we hope that this experience is considered rare and we will strive to develop our services for the better.           08:12 AM, 24th Dec                     hi                    Again am going to ordering same t shirt same colour           08:13 AM, 24th Dec                     hi                    It's coming what am ordering           08:13 AM, 24th Dec                     hi                    Or           08:13 AM, 24th Dec                     hi                    Wrong           08:13 AM, 24th Dec                   Yahya                   Kindly put the right propretie when you place the order           08:13 AM, 24th Dec                     hi                    Check your team that t shirt available or not           08:13 AM, 24th Dec                     hi                    Hello boss...how many time we put right property           08:14 AM, 24th Dec                   Yahya                   We would like to inform you that any item availabe online is available to deliver           08:14 AM, 24th Dec                   Yahya                   can you provide us pic for the item           08:15 AM, 24th Dec                     hi                    Ok am going to order noe           08:15 AM, 24th Dec                     hi                    Waht id guaranty from your side           08:15 AM, 24th Dec                     hi                    Sure           08:15 AM, 24th Dec                     hi                    How I send you           08:16 AM, 24th Dec                     hi                    Send your email id           08:16 AM, 24th Dec                   Yahya                   [email-masked]           08:17 AM, 24th Dec                   Yahya                   do you have any other query ???           08:18 AM, 24th Dec                   Yahya                   Are you still with us???           08:19 AM, 24th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:19 AM, 24th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1912988