Subject: Ticket Assigned - Conversation with my last order came inaccurate
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 20 Dec 2020 12:13:04 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with my last order came inaccurate my last order came inaccurate                    Customer:  Awaiting your answer Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi My Last Order Came Inaccurate ,what do you need help with? Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Shahzad ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:07 PM, 20th Dec                     my last order came inaccurate                    For my today’s return request, will I get amount back in my credit card or will it come online as Max Balance?           04:08 PM, 20th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           04:11 PM, 20th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           04:11 PM, 20th Dec                   Yahya                   Are you still with us???           04:12 PM, 20th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:12 PM, 20th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1897766