Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 13:11:01 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:04 PM, 19th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           05:04 PM, 19th Dec                     hi                    Hi sir           05:04 PM, 19th Dec                     hi                    I want to cancel those items...still in process I just ordered yesterday           05:05 PM, 19th Dec                     hi                    From splash           05:06 PM, 19th Dec                   Yahya                   Could you please share your order id so that I can assist you further.           05:07 PM, 19th Dec                     hi                             05:08 PM, 19th Dec                   Yahya                   We would like to inform you that we can not cancel the items after shipping but you can apply for return request  when you get the order           05:09 PM, 19th Dec                   Yahya                   do you have any other query ???           05:10 PM, 19th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:10 PM, 19th Dec                     hi                    Oh I see, easy to return from the store           05:10 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1893762