Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 09:44:50 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9622611588 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503740887            01:31 PM, 19th Dec                     hi                    Ok           01:31 PM, 19th Dec                     hi                    I wait           01:32 PM, 19th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           01:36 PM, 19th Dec                     hi                    Hi , i have been order but the delivery was being deliver in Abu Dhabi and now i want my order to deliver in Ras Alkhaima           01:37 PM, 19th Dec                     hi                    I put my Abu Dhabi address by mistake now please i want to change to Ras Alkhaima           01:37 PM, 19th Dec                   Yahya                   Please accept our apologise for inconvenience caused.           01:38 PM, 19th Dec                     hi                    No problem           01:39 PM, 19th Dec                   Yahya                   We would like to inform you that we can not change the delivery address to another city you can cancel the order and place one again           01:39 PM, 19th Dec                     hi                    Ok but the price will change           01:40 PM, 19th Dec                     hi                    I want the same price of before when i order           01:40 PM, 19th Dec                     hi                    Now the promo code in not working on it           01:40 PM, 19th Dec                     hi                    It was 268 and now 304           01:41 PM, 19th Dec                   Yahya                   Please accept our apologise for inconvenience caused and we would like to inform you that we can not do anything for this case.           01:42 PM, 19th Dec                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           01:44 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1892766