Subject: Ticket Assigned - Conversation with bai ali kasim mamaluba
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 08:33:37 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bai ali kasim mamaluba bai ali kasim mamaluba                    Bot:  Hi again! Bot:  Please enter your name Customer:  bai ali Bot:  Hi Bai Ali ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transac
 tion.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:29 PM, 19th Dec                     bai ali kasim mamaluba                    Ok           12:29 PM, 19th Dec                     bai ali kasim mamaluba                    I wnat to ask why still this i can't use it. My refund and i try to ask also in citymax in city center to take anotheranother item there they're not allowed me.           12:30 PM, 19th Dec                     bai ali kasim mamaluba                    It's already more than 1 week           12:31 PM, 19th Dec                   Yahya                   Hi Bai, Thank you for contacting us. How may I help you?           12:32 PM, 19th Dec                   Yahya     
               May I request you to please stay on-hold while I retrieve the information.           12:32 PM, 19th Dec                   Yahya                   Are you still with us???           12:33 PM, 19th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           12:33 PM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1892416