Subject: Ticket Assigned - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 06:04:37 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Product information Hello , i have ordered twice now and asekd for a return for the same item that keeps getting delivered the totally wrong item and tottaly different size. Please explain why twice now and for the same item ordered, another is getting send and why if this item is unavailable, your online page is not updated and you send customers an alternative ?
This is not professional.  
Although i have been told that i can exchange it in store and so i went and i find out the product is only availble online. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1886106