Subject: Ticket Assigned - Conversation with bassant
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 19 Dec 2020 05:36:15 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bassant bassant                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bassant Bot:  Hi Bassant ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6249119411 Bot:    Your order status is :     If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0542807418            09:30 AM, 19th Dec               
       bassant                    On chat box here           09:31 AM, 19th Dec                     bassant                    I want a return refund if an item           09:31 AM, 19th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           09:33 AM, 19th Dec                   Yahya                   Are you still with us???           09:35 AM, 19th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           09:36 AM, 19th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1891796