Subject: Ticket Assigned - Conversation with adnan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 11:55:23 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with adnan adnan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  adnan Bot:  Hi Adnan ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depen
 d on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  966539218913            03:51 PM, 18th Dec                     adnan                    I want to update my new number to my shukran card           03:52 PM, 18th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           03:52 PM, 18th Dec                  
  Yahya                   Are you still with us???           03:52 PM, 18th Dec                   Yahya                   we would like to inform you that you can contact shukran team to do the needful           03:53 PM, 18th Dec                   Yahya                   [email-masked]           03:53 PM, 18th Dec                   Yahya                   800 124 6622           03:53 PM, 18th Dec                   Yahya                   have a great day           03:54 PM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1890170