Subject: Ticket Assigned - Conversation with ajyad
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 06:25:58 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ajyad ajyad                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ajyad Bot:  Hi Ajyad ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9622822691 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509512194            10:22 AM, 18th Dec     
               Yahya                   Hi Ajyad, Thank you for contacting us. How may I help you?           10:23 AM, 18th Dec                   Yahya                   Sorry, we would like to inform you that after verifying the order, we found out that one item has been canceled for reasons related to quality and in order not to be disturbed by the product, it has been canceled           10:25 AM, 18th Dec                   Yahya                   Are you still with us???           10:25 AM, 18th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:25 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1889545