Subject: Ticket Assigned - Conversation with wasim ullah
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 02:40:32 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wasim ullah wasim ullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  wasim ullah Bot:  Hi Wasim Ullah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6254886987 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0597156172 Bot:  Please wait wh
 ile we transfer you to an agent Customer:  Ok thank u Agent:  Hi, Thank you for contacting us.This is Hamza. How may I help you? Agent:  Hi, I'm not getting a response from you. Are we still connected? Agent:  As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query. Bot:  Rate our Customer Service Agent [Customer Feedback: How satisfied were you with your chat with us today? - Extremely Satisfied ] Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Wasim Ullah ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  62548866987 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continu
 e Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6254886987 Bot:   Your order status is : Delivered    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:36 AM, 18th Dec                     wasim ullah                    Ok           06:36 AM, 18th Dec                   Yahya                   Hi Wasim, Thank you for contacting us. How may I help you?           06:38 AM, 18th Dec                   Yahya                   Are you still with us???           06:39 AM, 18th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any 
 unanswered query.           06:40 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1889395