Subject: Ticket Assigned - Conversation with najeeb
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Dec 2020 02:17:01 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with najeeb najeeb                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  najeeb Bot:  Hi Najeeb ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8222625045 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96555238068            06:12 AM, 18th Dec             
         najeeb                    I want to know about, how can I cancel the order?           06:12 AM, 18th Dec                   Yahya                   Hi Najeeb, Thank you for contacting us. How may I help you?           06:14 AM, 18th Dec                   Yahya                   We would like to inform you that after checking the status of the order , the order has been shipped so we can not cancel the order but you can inform the store team that you do not want the order when they call you for collection           06:16 AM, 18th Dec                   Yahya                   have a great day           06:16 AM, 18th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:16 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1889380