Subject: Ticket Assigned - Conversation with zeina
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 17 Dec 2020 06:36:43 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with zeina zeina                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  zeina Bot:  Hi Zeina ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8222244771 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096550987654            10:28 AM, 17th Dec              
      Yahya                   Hi Zeina, Thank you for contacting us. How may I help you?           10:29 AM, 17th Dec                     zeina                    Hi           10:29 AM, 17th Dec                     zeina                    Yesterday I received a msg telling me that my order is out for delivery           10:29 AM, 17th Dec                     zeina                    I did not receive it           10:29 AM, 17th Dec                     zeina                    Today morning i received that it will be delivered again           10:30 AM, 17th Dec                     zeina                    I can't stay at home for 3 days just waiting for the delivery           10:30 AM, 17th Dec                     zeina                    I should know a specific day           10:30 AM, 17th Dec                   Yahya                   please provide us the order number to do the needful           10:30 AM, 17th Dec                     zeina                    When i receive a msg te
 lling me it will be delivered it means duribg the day of the msg right           10:31 AM, 17th Dec                     zeina                    8222244771           10:31 AM, 17th Dec                   Yahya                   We would like to inform you that you can inform the courier team for the suitable time of delivery  and they will do the needful           10:33 AM, 17th Dec                     zeina                    How can i reach them           10:34 AM, 17th Dec                   Yahya                   when they call you for collection you inform them           10:35 AM, 17th Dec                     zeina                    Ok thanks           10:35 AM, 17th Dec                   Yahya                   have a great day           10:36 AM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1885672