Subject: Ticket Assigned - Conversation with imran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 17 Dec 2020 02:03:05 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with imran hello                    Bot:  Hi again! Bot:  Please enter your name Customer:  imran Bot:  Hi Imran ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer
  may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            05:55 AM, 17th Dec                     hello                    Ok           05:55 AM, 17th Dec                     hello                    Actually i have already put a request to refund to items           05:56 AM, 17th Dec                     hello                    But m waiting for ur employee to come and collect the items from us...           05:56 AM, 17th Dec                     hello                    So kindly contact us           05:57 AM
 , 17th Dec                   Yahya                   Hi Imran, Thank you for contacting us. How may I help you?           05:58 AM, 17th Dec                   Yahya                   please provide us the order number to do the needful           05:59 AM, 17th Dec                   Yahya                   Are you still with us???           06:01 AM, 17th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:02 AM, 17th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1885379