Subject: Ticket Assigned - Conversation with garnie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 16 Dec 2020 06:02:59 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with garnie garnie                    Bot:  Hi again! Bot:  Please enter your name Customer:  garnie Bot:  Hi Garnie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6246604778 Bot:    Your order status is : Returned    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:55 AM, 16th Dec                   Yahya                   Hi Garnie, Thank you for contacting us. How may I help you?           09:56 AM, 16th De
 c                     garnie                    Good Day! I would like to follow up my order here.           09:56 AM, 16th Dec                   Yahya                   please provide us the order number to do the needful           09:57 AM, 16th Dec                     garnie                    6246604778           09:57 AM, 16th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           09:58 AM, 16th Dec                     garnie                    Ok           09:59 AM, 16th Dec                   Yahya                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response, so we request you to place new order .           10:00 AM, 16th Dec                   Yahya                   have a great day           10:02 AM, 16th Dec                   Yahya                   As we have not re
 ceived a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           10:02 AM, 16th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1881319