Subject: Ticket Assigned - Conversation with sana
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 11:30:00 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sana sana                    Bot:  Hi again! Bot:  Please enter your name Customer:  sana Bot:  Hi Sana ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:19 PM, 15th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           03:22 PM, 15th Dec                     sana                    Hello           03:22 PM, 15th Dec                   Yahya                   hello sana           03:22 PM, 15th Dec                     sana                    Please give me the tracking number for my return request           03:23 PM, 15th Dec                   Yahya                   please provide us the order number to do the needful           03:24 PM, 15th Dec                     sana                    LM6248078322           03:25 PM, 15th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           03:25 PM, 15th Dec                     sana                    Ok           03:25 PM, 15th Dec                   Yahya                   SD000716070           03:26 PM, 15th Dec                   Yahya                   do you have any other query ???           03:26 PM, 15th Dec                     sana                    Please send me the link also           03:26 PM, 15th Dec                     sana                    Tracking link           03:27 PM, 15th Dec                   Yahya                   https://tracking.shipadelivery.com/           03:28 PM, 15th Dec                   Yahya                   have a great day           03:29 PM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1878479