Subject: Ticket Assigned - Conversation with chermie
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 03:45:41 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chermie chermie                    Bot:  Hi again! Bot:  Please enter your name Customer:  chermie Bot:  Hi Chermie ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6253533951 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:33 AM, 15th Dec                   Yahya                   Hi Chermie, Thank you for contacting us. How may I help you?           07:35 AM, 15th Dec            
          chermie                    I want to update my order           07:36 AM, 15th Dec                     chermie                    625353951           07:37 AM, 15th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           07:41 AM, 15th Dec                   Yahya                   please send us the correct order number           07:41 AM, 15th Dec                   Yahya                   Are you still with us???           07:44 AM, 15th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:45 AM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1876864