Subject: Ticket Assigned - Conversation with yvonne
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 03:34:46 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yvonne yvonne                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Yvonne ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:30 AM, 15th Dec                     yvonne                    Can you please tell me which physical stores in Abu Dhabi carry Abaya? I don’t want to buy online please           07:30 AM, 15th Dec                     yvonne                    Can you please tell me which physical stores in Abu Dhabi carry Abaya? I don’t want to buy online please           07:31 AM, 15th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           07:31 AM, 15th Dec                   Yahya                   Are you still with us???           07:33 AM, 15th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:34 AM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1876853