Subject: Ticket Assigned - Conversation with yvonne
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 15 Dec 2020 03:29:46 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with yvonne yvonne                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  yvonne Bot:  Hi Yvonne ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543214568            07:22 AM, 15th Dec                     yvonne                    Can you please tell me which physical stores in Abu Dhabi carry Abaya? I don’t want to buy online please           07:23 AM, 15th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           07:25 AM, 15th Dec                     yvonne                    Can you please tell me which physical stores in Abu Dhabi carry Abaya? I don’t want to buy online please           07:26 AM, 15th Dec                   Yahya                   We would like to inform you that we do not have any information about the items in the store we are only customer service for only products           07:27 AM, 15th Dec                   Yahya                   have a great day           07:29 AM, 15th Dec                     yvonne                    Sorry?           07:29 AM, 15th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1876851