Subject: Ticket Assigned - Conversation with ragil
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 14 Dec 2020 10:52:46 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ragil ragil                    Bot:  Hi again! Bot:  Please enter your name Customer:  ragil Bot:  Hi Ragil ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:36 PM, 14th Dec                   Yahya                   Hi Ragil, Thank you for contacting us. How may I help you?           02:41 PM, 14th Dec                     ragil                    6238149333 this my order, almost 1 nd half month I'm trying for return but no any response till now           02:42 PM, 14th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           02:43 PM, 14th Dec                     ragil                    OK           02:43 PM, 14th Dec                   Yahya                   We would like to inform you that we have created a new return request to make the courier team to contact you as soon as possible           02:48 PM, 14th Dec                     ragil                    Kindly make it fast I need to spend more time here to msg u always           02:50 PM, 14th Dec                   Yahya                   We would like to inform you that we will do the needful           02:51 PM, 14th Dec                   Yahya                   have a great day           02:51 PM, 14th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1874060