Subject: Ticket Assigned - refund not initiated
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 14 Dec 2020 10:20:06 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  refund not initiated Hi Team,     Problem Statement:Refund not initiated     Order Date :Nov 23, 2020  Order ID:9616963841  Tracking ID:46044592871  RMA no:1000238034     Assistance Required:Need an urgent refund      Issue Description:the customer raised return request on 11/27/20 and it delivered to the warehouse on:05 Dec 2020 and till now there is no refund to the customer and the return request has been cancelled.     Kindly arrange an urgent refund for the above RMA as soon as possible as we can see that the customer very upset.          Regards,  CS Team Yahya https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1873886