Subject: New Reply Received - update the contact number
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Dec 2020 05:08:39 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  The customer has responded to the ticket.  update the contact number  Ticket comment <div>Dear All, <br>
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Well received, we will do our best to arrange the delivery attempt at the earliest. <br>
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Best regards <br>
 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/12/2020 7:49 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1867745] - update the contact number<br>
 
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<div>Hi team</div>

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<div>kindly update the customer phone number, and contact him to deliver the order ASAP</div>

<div> </div>

<div dir="ltr">order number:6253262182</div>

<div dir="ltr">AWB: SD000737218</div>

<div dir="ltr">correct phone number:0545743233</div>

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<div>As we can see that the contact number is different according to the system .</div>

<div dir="ltr">Kindly contact the customer on this correct phone number:0545743233</div>

<div> </div>

<div>best regards,</div>

<div>Yahya</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sun, 13 Dec at 7:05 AM <span class="separator">, السلام عليكم &lt;[email-masked]&gt; wrote: </span>

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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">زينب سعيد ال قريش</span></div>

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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator"><b>Bot: </b> أهلا مرة أخرى!<br>
		<b>Bot: </b> يرجى إدخال اسمك<br>
		<b>Customer: </b> زينب سعيد ال قريش<br>
		<b>Bot: </b> مرحبًا ، ماذا تحتاج للمساعدة؟<br>
		<b>Customer: </b> تحديث طلبك<br>
		<b>Bot: </b> يرجى اختيار موقعك<br>
		<b>Customer: </b> Saudi Arabia<br>
		<b>Bot: </b> يرجى إدخال رقم الطلب للمتابعة<br>
		<b>Customer: </b> 6253262182<br>
		<b>Bot: </b> </span></div>

		<div><span class="separator">حالة الطلب الخاص بك : </span></div>

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		<span class="separator">يما يلي مواعيد استلام طلبك:</span>
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		<div><span class="separator"><strong>الطلب المنزلي: </strong>7 to 9 أيام</span></div>

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		<span class="separator">يمكنك تتبع طلبك بسهولة <strong>من حسابي &gt; تاريخ الطلبات</strong>. يرجى العلم بأن عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات.</span>
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		<span class="separator"><b>Bot: </b> هل تمكنت من حل الاستعلام الخاص بك<br>
		<b>Customer: </b> لا<br>
		<b>Bot: </b> هل ما زلت تريد التحدث إلى موظف الخدمة؟<br>
		<b>Customer: </b> Yes</span>

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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">06:59 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/Y.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px"> </span>

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		<div><span class="separator">مرحبا زينب معك يحيى ...... يسعدني مساعدتك</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">07:00 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

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		<div><span class="separator">السلام عليكم</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:00 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

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		<div><span class="separator">ابغى اعرف الطلبيه وصلت الى وين</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:00 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/Y.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">وعليكم السلام</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">07:00 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/Y.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
		<div><span class="separator">يرجى تزويدنا برقم الطلب حتى نتمكن من مساعدتك على اكمل وجه</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">07:01 AM, 13th Dec</span></div>
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		<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator">زينب سعيد ال قريش</span></div>

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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">لانه حطيت رقم غلط بالبيانات وحابه اتاكد</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:01 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

		<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
		<div><span class="separator">6253262182</span></div>
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		<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator">07:01 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/Y.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px"> </span>

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		<div><span class="separator">نود ابلاغك انه وبعد التحقق من الامر فقد تبين لنا ان فريق الشحن قد حاول الوصول اليك لإيصال الطلب ولكن لم يجد اي استجابة وقد تم التواصل معك على الرثم التالي 545743536</span></div>
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		<div style="color:#999999;font-size:11px"><span class="separator">07:02 AM, 13th Dec</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

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		<div><span class="separator">لا مو هذا الرقم</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

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		<div><span class="separator">اتمنى التواصل ع هذا الرقم 0545743233</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/Y.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px"> </span>

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		<div><span class="separator">نود ابلاغك اننا سوف نبذل كل ما بوسعنا لتحديث الرقم الجديد مع الفريق الشحن لكي يقوم باعادته المحاوله مره اخرى</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/Y.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px"> </span>

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		<div><span class="separator">الارجاء الاستجابه لفريق الشحن عند التواصل بك لاستلام الطلب</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/%D8%B2.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px"> </span>

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		<div><span class="separator">اوك بس ع هذا الرقم 0545743233</span></div>
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		<span class="separator"><img src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/Y.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px"> </span>

		<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
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