Subject: Ticket Assigned - Conversation with english
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 13 Dec 2020 04:07:15 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with english borna                    Bot:  Hi again! Bot:  Please enter your name Customer:  borna Bot:  Hi Borna ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9619093524 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:00 AM, 13th Dec                   Yahya                   Hi  Borna, Thank you for contacting us. How may I help you?           08:00 AM,
  13th Dec                     borna                    Actually last 30 nov i order something in centerpoint           08:02 AM, 13th Dec                     borna                    but now that item i not want and i dont revet it           08:02 AM, 13th Dec                   Yahya                   please provide us the order number to do the needful           08:02 AM, 13th Dec                     borna                    9619093524           08:03 AM, 13th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           08:03 AM, 13th Dec                   Yahya                   Your Order ID 9619093524  is now ready for collection.  Please ensure that you have an ID card or passport during the pick-up process.  Also, make sure that the letter is ready, as it is necessary at the branch to be able to complete the receipt           08:03 AM, 13th Dec                     borna                    Bt i dont need this
  iten           08:05 AM, 13th Dec                     borna                    i wwant to cancle it           08:05 AM, 13th Dec                     borna                    want to cancle it           08:05 AM, 13th Dec                   Yahya                   We would like to inform you that you cna inform the team of the store that you do not want the order then they will cancel it           08:05 AM, 13th Dec                     borna                    Ohhh           08:06 AM, 13th Dec                     borna                    ok thank you           08:06 AM, 13th Dec                   Yahya                   have a great day           08:06 AM, 13th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1867786