Subject: Ticket Assigned - Conversation with aseel
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Dec 2020 07:09:18 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aseel aseel                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi what happened to my return 9620453007 Bot:  Please enter your name Customer:  aseel Bot:  Hi Aseel ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            11:01 AM, 12th Dec                     aseel                    Hi what happened to my return 9620453007           11:01 AM, 12th Dec                   Yahya                   Hi Aseel, Thank you for contacting us. How may I help you?           11:05 AM, 12th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           11:06 AM, 12th Dec                   Yahya                   We would like to inform you that the value of order number (9620453007) has been returned to the bank on the date 12/10/20 12:05 PM AD, and it may take 4 to 15 working days for the amount to appear in your account according to your bank's procedures, and if the amount does not appear in your account within the specified time, please contact us again to have You are being served to the fullest.  Thanks for your cooperation and we appreciate your understanding with us.           11:07 AM, 12th Dec                   Yahya                   do you have any other query ???           11:08 AM, 12th Dec                   Yahya                   Are you still with us???           11:08 AM, 12th Dec                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           11:09 AM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1863714