Subject: Ticket Assigned - Conversation with sovan
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Dec 2020 04:39:42 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sovan sovan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sovan Bot:  Hi Sovan ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9621626959 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567304069            08:34 AM, 12th Dec                   Yahya                   Hi Sovan, Thank you for contacting us. How may I help you?           08:35 AM, 12th Dec                     sovan                    hi Yahya           08:35 AM, 12th Dec                     sovan                    i want a small info           08:36 AM, 12th Dec                   Yahya                   we are all ears           08:36 AM, 12th Dec                     sovan                    i have placed order around 270 dirams           08:36 AM, 12th Dec                     sovan                    and I have 59 shukran balance           08:36 AM, 12th Dec                     sovan                    can I apply it for cod           08:37 AM, 12th Dec                   Yahya                   We would like to inform you that you can not use points of shukran till it reach 200 points           08:38 AM, 12th Dec                     sovan                    ok           08:38 AM, 12th Dec                   Yahya                   do you have any other query ???           08:38 AM, 12th Dec                   Yahya                   have a great day           08:39 AM, 12th Dec                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:39 AM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1863372