Subject: Ticket Assigned - Conversation with anjali
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Dec 2020 04:25:18 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anjali anjali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anjali Bot:  Hi Anjali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  822130905 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  8221309051 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  anjaligiree
 [email-masked] Bot:  Please enter your number Customer:  +96566872831            08:19 AM, 12th Dec                     anjali                    Ok           08:19 AM, 12th Dec                   Yahya                   Hi Anjali, Thank you for contacting us. How may I help you?           08:20 AM, 12th Dec                     anjali                    I want to change my location           08:20 AM, 12th Dec                     anjali                    My order already shipped           08:21 AM, 12th Dec                   Yahya                   We would like to inform you that we can not change the location after placing the order           08:22 AM, 12th Dec                   Yahya                   you can inform the courier team when he contact you for delivery           08:23 AM, 12th Dec                     anjali                    Kuwait only           08:23 AM, 12th Dec                     anjali                    Ok           08:23 AM, 12th Dec                     anja
 li                    Thanks           08:24 AM, 12th Dec                   Yahya                   have a great day           08:24 AM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1863358