Subject: Ticket Assigned - Conversation with tanweer
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 12 Dec 2020 02:27:11 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tanweer tanweer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tanweer Bot:  Hi Tanweer ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552710479            06:18 AM, 12th Dec                     tanweer                    0542710479           06:18 AM, 12th Dec                   Yahya                   Hi Tanweer, Thank you for contacting us. How may I help you?           06:19 AM, 12th Dec                     tanweer                    Hello sir, I have requested for return of few items in my last order but still pickup no scheduled.           06:20 AM, 12th Dec                   Yahya                   please provide us the order number to do the needful           06:20 AM, 12th Dec                   Yahya                   Are you still with us???           06:21 AM, 12th Dec                     tanweer                    6249865868           06:21 AM, 12th Dec                     tanweer                    Yes           06:22 AM, 12th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           06:22 AM, 12th Dec                     tanweer                    OK sir.           06:23 AM, 12th Dec                   Yahya                   We would like to inform you that the courier team will contact you today for collection if they did not contact you please contact us to do the needful           06:25 AM, 12th Dec                   Yahya                   do you have any other query ???           06:26 AM, 12th Dec                     tanweer                    No sir           06:26 AM, 12th Dec                     tanweer                    Thanks for the information           06:26 AM, 12th Dec                   Yahya                   have a great day           06:26 AM, 12th Dec                     tanweer                    Thanks           06:26 AM, 12th Dec                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           06:26 AM, 12th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1863303