Subject: Ticket Assigned - Conversation with abdullah
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 08 Dec 2020 03:02:01 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdullah abdullah                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdullah Bot:  Hi Abdullah ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555750077            06:50 AM, 08th Dec                   Yahya                   Hi Abdullah, Thank you for contacting us. How may I help you?           06:51 AM, 08th Dec                     abdullah                    I purchased an item and I don't like it, so I want to return           06:52 AM, 08th Dec                   Yahya                   We would like to inform you that you can apply for return request for the item           06:53 AM, 08th Dec                     abdullah                    How?           06:53 AM, 08th Dec                   Yahya                   online           06:55 AM, 08th Dec                   Yahya                   please provide us the order number to do the needful           06:55 AM, 08th Dec                     abdullah                    Ok           06:55 AM, 08th Dec                   Yahya                   Are you still with us???           06:57 AM, 08th Dec                     abdullah                    9620451272           06:57 AM, 08th Dec                     abdullah                    Tshirt           06:57 AM, 08th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           06:59 AM, 08th Dec                     abdullah                    Ok           06:59 AM, 08th Dec                   Yahya                   We would like to inform you that we created the return request successfully           07:01 AM, 08th Dec                     abdullah                    Thanks           07:01 AM, 08th Dec                   Yahya                   have a great day           07:01 AM, 08th Dec                     abdullah                    Where i need to return the product?           07:01 AM, 08th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1844406