Subject: Ticket Assigned - Conversation with ameen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 07 Dec 2020 04:20:12 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ameen ameen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ameen Bot:  Hi Ameen ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6247607068 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508292156            08:10 AM, 07th Dec                   Yahya                   Hi, Thank you for contacting us. How may I help you?           08:11 AM, 07th Dec                     ameen                    I have an order           08:11 AM, 07th Dec                     ameen                    6247607068           08:11 AM, 07th Dec                     ameen                    they tried to deliver it many times in wrong city           08:12 AM, 07th Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           08:12 AM, 07th Dec                     ameen                    I live in Riyadh , Almuruj area and they are trying to deliver it in Qasim           08:13 AM, 07th Dec                   Yahya                   We would like to inform you that after verifying the matter, it became clear to us that the shipping team tried to reach you to deliver the order, but did not find any response.           08:14 AM, 07th Dec                     ameen                    they are trying to deliver it in tye wrong city           08:15 AM, 07th Dec                     ameen                    I told them many times, I am located in Riyadh not Qasim           08:15 AM, 07th Dec                     ameen                    I informed the three couriers that it is the wrong city           08:17 AM, 07th Dec                   Yahya                   they tried to deliver it to Building 21 / Floor 2/ Flat 10  Al Hadn Str Abudlrazak Afifi Mosque           08:17 AM, 07th Dec                   Yahya                   do you have any other query ???           08:19 AM, 07th Dec                   Yahya                   have a great day           08:19 AM, 07th Dec                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:19 AM, 07th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1837858