Subject: Ticket Assigned - Conversation with bhanu anand
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 06 Dec 2020 04:52:59 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bhanu anand bhanu anand                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bhanu anand Bot:  Hi Bhanu Anand ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Qatar Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97433380094            08:47 AM, 06th Dec                   Yahya                   Hi Bhanu , Thank you for contacting us. How may I help you?           08:47 AM, 06th Dec                     bhanu anand                    In last week I made two orders around 15 items           08:48 AM, 06th Dec                     bhanu anand                    But my shukran account not getting updated           08:48 AM, 06th Dec                   Yahya                   Online hotspot.  To know that the Shukran program has already been added to your Shukran account. These points will be used for 14 days. This count starts 14 days from the merchandise delivery of the merchandise purchasing company.  Please note that it will take up to 14 days for the Shukran Points to be reflected in your Shukran account.           08:51 AM, 06th Dec                   Yahya                   have a great day           08:52 AM, 06th Dec                   Yahya                   كان من دواعي سروري مساعدتكم.            08:52 AM, 06th Dec                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:52 AM, 06th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1830910