Subject: Ticket Assigned - Conversation with princess raymundo
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Dec 2020 04:58:30 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with princess raymundo princess raymundo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  princess raymundo Bot:  Hi Princess Raymundo ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4518988050 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097466415745            08:53 AM, 03rd Dec                     princess raymundo                    I just want to ask the update of my Shukran points           08:54 AM, 03rd Dec                   Yahya                   We see that you are in touch regarding the Shukran points you have acquired from your recent purchases from our website.  We would like to know that your Shukran Points have already been added to your Shukran account. However, you will not be able to use these Points for the next 14 days. This count starts 14 days from the date your items were delivered to your last purchase.  Please note that it will take up to 14 days for the Shukran Points you have earned from your purchases to be reflected in your Shukran account.           08:58 AM, 03rd Dec                   Yahya                   have a great day           08:58 AM, 03rd Dec                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:58 AM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1812901