Subject: Ticket Assigned - Conversation with roaa
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 03 Dec 2020 04:54:24 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with roaa roaa                    Bot:  Hi again! Bot:  Please enter your name Customer:  roaa Bot:  Hi Roaa ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:41 AM, 03rd Dec                   Yahya                   Hi Roaa, Thank you for contacting us. How may I help you?           08:42 AM, 03rd Dec                     roaa                    I requested for return items no response until now           08:43 AM, 03rd Dec                   Yahya                   please provide us the order number to do the needful           08:44 AM, 03rd Dec                     roaa                    6243826817           08:45 AM, 03rd Dec                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           08:47 AM, 03rd Dec                     roaa                    Ok           08:48 AM, 03rd Dec                   Yahya                   We would like to inform you that we have created a new return request to make the courier team to collect the items from you soon           08:50 AM, 03rd Dec                     roaa                    When           08:51 AM, 03rd Dec                   Yahya                   within 2-3 days           08:54 AM, 03rd Dec                   Yahya                   have a great day           08:54 AM, 03rd Dec                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:54 AM, 03rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1812889