Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 30 Nov 2020 04:25:31 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:13 AM, 30th Nov                   Yahya                   Hi, Thank you for contacting us. How may I help you?           08:14 AM, 30th Nov                     hi                    I ordered 1 to 2yrs pant they sent me 4 to 5yrs           08:14 AM, 30th Nov                     hi                    Order last number1044           08:15 AM, 30th Nov                   Yahya                   Please accept our apologise for inconvenience caused.           08:15 AM, 30th Nov                   Yahya                   please provide us the order number to do the needful           08:15 AM, 30th Nov                     hi                    Just a min           08:17 AM, 30th Nov                     hi                    6245431044           08:18 AM, 30th Nov                     hi                             08:19 AM, 30th Nov                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           08:20 AM, 30th Nov                     hi                    Ok           08:21 AM, 30th Nov                   Yahya                   we would like to inform you that you can apply for return request for the wrong size items or you can visit the nearest store           08:22 AM, 30th Nov                     hi                    If I go to direct to nearest store will they exchange           08:23 AM, 30th Nov                   Yahya                   Are you still with us???           08:23 AM, 30th Nov                   Yahya                   there is no exchange but you can return and buy new one           08:24 AM, 30th Nov                     hi                    OK           08:24 AM, 30th Nov                     hi                    Thank you           08:24 AM, 30th Nov                   Yahya                   have a great  day           08:25 AM, 30th Nov                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:25 AM, 30th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1788014