Subject: Ticket Assigned - Conversation with abida
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 29 Nov 2020 04:40:22 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abida abida                    Customer:  /startOver Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Abida ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8218299965 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:27 AM, 29th Nov                     abida                    I wanted to know 
 delivery timings?           08:28 AM, 29th Nov                     abida                    Please manage the time...           08:28 AM, 29th Nov                     abida                    I needed to receive my order at morning time after 10 am to 4pm           08:29 AM, 29th Nov                     abida                    After 4 pm.. my job time will start           08:29 AM, 29th Nov                   Yahya                   Hi, Thank you for contacting us. How may I help you?           08:32 AM, 29th Nov                   Yahya                   we would like to inform you that you can inform the courier team about your suitable time for delivery when they are going to contact you           08:33 AM, 29th Nov                   Yahya                   Are you still with us???           08:40 AM, 29th Nov                   Yahya                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any
  unanswered query.           08:40 AM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1779684