Subject: Ticket Assigned - Conversation with anthea
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 29 Nov 2020 04:24:52 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anthea anthea                    Bot:  Hi again! Bot:  Please enter your name Customer:  anthea Bot:  Hi Anthea ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:12 AM, 29th Nov                     anthea                    This is regarding order 9614586846           08:12 AM, 29th Nov                     anthea                    Return was requested but noone has come to collect yet           08:13 AM, 29th Nov                   Yahya                   Hi, Thank you for contacting us. How may I help you?           08:15 AM, 29th Nov                   Yahya                   We would like to inform you that we have created a new return request to make the courier team  to collcet it soon           08:18 AM, 29th Nov                     anthea                    Order no 9614586846           08:18 AM, 29th Nov                   Yahya                   do you have any other query ???           08:18 AM, 29th Nov                     anthea                    Ok..this was done few days ago also. But noone came to collect           08:18 AM, 29th Nov                   Yahya                   We would like to inform you that we have created a new return request to make the courier team to collect  it soon           08:21 AM, 29th Nov                     anthea                    Ok thanks           08:23 AM, 29th Nov                   Yahya                   have a great day           08:24 AM, 29th Nov                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           08:24 AM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1779651