Subject: Ticket Assigned - Conversation with marilyn
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 29 Nov 2020 03:25:10 +0000

Hi Yahya Ahmed Mohammed Ali Al- Dhurafi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with marilyn marilyn                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  marilyn Bot:  Hi Marilyn ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9617858843 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503029160            07:06 AM, 29th Nov                   Yahya                   Hi, Thank you for contacting us. How may I help you?           07:08 AM, 29th Nov                     marilyn                    Hi i have item that need to pick up on Galleria mall al marya branch           07:08 AM, 29th Nov                     marilyn                    Im still i dont know when i can get it           07:09 AM, 29th Nov                     marilyn                    I purchased it on last Thursday           07:09 AM, 29th Nov                   Yahya                   please provide us the order number to do the needful           07:12 AM, 29th Nov                     marilyn                    9617858843           07:14 AM, 29th Nov                   Yahya                   May I request you to please stay on-hold while I retrieve the information.           07:16 AM, 29th Nov                     marilyn                    Ok           07:16 AM, 29th Nov                   Yahya                   we would like to inform you that your order has been shipped and the team of the store they will contact you when the order deliver to them           07:22 AM, 29th Nov                   Yahya                   do you have any other query ???           07:24 AM, 29th Nov                   Yahya                   have a great day           07:24 AM, 29th Nov                   Yahya                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           07:24 AM, 29th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1779555