Subject: Need to refund
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 17 Dec 2020 11:59:25 -0700 (MST)

Hi Team 
Problem Statement: Refund approval. 
Ticket ID: 
Order Date: 
Order ID: 
Tracking ID: 
Total Price: 
Issue Description: 

Case history: 

Customer's history: 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Regards, 
Ahmed